Frequently Asked Questions

FAQ

DO YOU ACCEPT INSURANCE?

No, we are private pay providers, and our services are considered "out of network". If you have an out of network mental health benefit, you may be able to receive reimbursement for my services. 

For those who do have out of network insurance benefits, we are able to submit claims for reimbursement on your behalf once full payment has been collected.

WHAT QUESTIONS SHOULD I ASK MY INSURANCE COMPANY BEFOR STARTING THERAPY?

We recommend that all clients call the customer service number located on the back of their insurance card, and ask the following questions:

  • Does my insurance plan cover out-of-network providers for mental health services?

  • What is my out-of-network deductible?

  • Is pre-approval required before starting treatment?

  • Is there a limit on the number of sessions covered per year?

  • After meeting my deductible, what is the coverage amount per session with an out-of-network provider for service code 90834 (50 minute psychotherapy session)?

WHAT IF I CAN'T AFFORD YOUR FULL FEE?

We are committed to making our services more accessible in a variety of ways including:

  • Offering reduced rate fees to clients who would otherwise not be able to afford therapy--particularly those clients with marginalized identities.

  • Offering pro bono services through Project Heal.

  • Assisting clients in negotiating single case agreements. 

Currently all of our reduced fee slots are full. If you are in need of a low fee or free services, you may check if you are a candidate for assistance through Project Heal or Pro Bono Counseling Project